
TranscendSO: Sales Order Automation
TranscendSO: Sales Order Automation Overview
Features
· Orders arriving from multiple input sources are processed and posted to your financial application in real time
· Automated data capture and validation assures accuracy of all relevant data and computed values such as totals and taxes
· Dynamic learning recognizes unique attributes of orders, assuring continuous improvement
· Provides workqueues for processors to address orders pending approval or exceptions
· Supports multiple country rates, tax formats, currencies, and character sets
· Automatically converts customers data to ERP codes (e.g. Item Code and UOM to your ERP’s Item Code and UOM
· Supports multi line item and multi page purchase orders
Benefits
· Multi-channel intelligent capture provides a single source of truth for all incoming data.
· Timely and accurate order information enhances customer satisfaction.
· Customer service reps can quickly address customer inquiries.
· Purchasing departments are better able to accurately forecast inventory.
· Billing departments gain timely access to sales orders to validate order fulfillment and generate invoices.·
Technical Details
Inputs
- Access to purchase orders in any format (e.g. email, Fax, XML, EDI) that are to be processed and posted to the sales order management system
- Access to appropriate ERP sales order 'views' or tables for postiing
Outputs
- Validated and approved purchase orders are effectively posted to the sales order system
- Reduced manual processing by up to 90%
- Reduced customer service rep response time
- Improved cash flow as a result of shortened order processing cycle time

