Solution

TranscendSO: Sales Order Automation

TranscendSO: Sales Order Automation Overview

Effective and efficient sales order processing developed on no-code Kofax Intelligent Automation Platform. Intelligent automation capabilities assure that accurate and error free order data is posted to the ERP. Customer purchase orders arriving from diverse sources: (email, Fax, XML, EDI, etc.) are captured, relevant data is extracted and validated against the ERP master data. The solution provides automated user notification of exceptions. Developed by Optima Global Solutions, Inc.

Features

·         Orders arriving from multiple input sources are processed and posted to your financial application in real time

·         Automated data capture and validation assures accuracy of all relevant data and computed values such as totals and taxes

·         Dynamic learning recognizes unique attributes of orders, assuring continuous improvement

·         Provides workqueues for processors to address orders pending approval or exceptions

·         Supports multiple country rates, tax formats, currencies, and character sets

·         Automatically converts customers data to ERP codes (e.g. Item Code and UOM to your ERP’s Item Code and UOM 

·         Supports multi line item and multi page purchase orders

Benefits

·         Multi-channel intelligent capture provides a single source of truth for all incoming data.

·         Timely and accurate order information enhances customer satisfaction.

·         Customer service reps can quickly address customer inquiries.

·         Purchasing departments are better able to accurately forecast inventory.

·         Billing departments gain timely access to sales orders to validate order fulfillment and generate invoices.·

Technical Details

Inputs
  • Access to purchase orders in any format (e.g. email, Fax, XML, EDI) that are to be processed and posted to the sales order management system
  • Access to appropriate ERP sales order  'views' or tables for postiing
Outputs
  • Validated and approved purchase orders are effectively posted to the sales order system
  • Reduced manual processing by up to 90%
  • Reduced customer service rep response time
  • Improved cash flow as a result of shortened order processing cycle time
Geographic Availability
North America

Created By

Products

TotalAgility

Industry

All industries

compatibility

TotalAgility 7.8 and higher

Business Process

Operations
Sales
Supply Chain Management

Last Updated

May 28, 2024

Consulting Required

Yes

Support Available

Yes

Pricing

Contact for Pricing