Solution
AI Document Processing Platform
AI Document Processing Platform Overview
Apply AI to automate, simplify, and secure the rapid flow and processing of documents.
Go live within a week, leapfrog your digital transformation timelines, and transform business velocity.
Features
- Receive and process documents, anywhere multi-channel inputs, including paper mail, email attachments, portal uploads, mobile device submissions, branch office scans.
- Apply AI to automatically understand document content, label documents by type, extract required business information, and auto-route to the right system team, or person.
- Case management support for annotation, notes, case folders, document sets.
- Prebuilt workflow for approvals, escalations and forwarding with comment.
- Consumer-grade UX for ease-of-adoption and increased productivity. Sort, search, and filter. Exploit SLAs to manage priorities. Personalize your UI and configure you personal worklists.
- Full audit trail of workflow, data changes, document views and interactions.
- Disposition rule support to ensure regulatory compliance.
- Cloud deployment as SaaS service, public or private cloud.
Benefits
- Roll-out in days: Cloud-based solution supports go-live in days rather than weeks. Fast integration to Tungsten TotalAgility Cloud service and cloud products and cognitive services.
- Ensure document security: Avoid document distribution or exchange over email. Reduce risk of loss and fraud. Ensure GDPR and other compliance.
- Resilient operation: Remove physical document processing as a point of failure in business operation. Digital ingestion, triage, distribution and disposal support 100% digital processing.
- Reduce time, cost & effort: Remove latency, expense and work with fast, digital flow of all documents.
- Workforce flexibility: Securely equip at-home, remote and gig-agent workers with documents anytime, anywhere
Technical Details
Inputs
Documents
Outputs
Intelligent Document Workflow
Deliver inbound documents automatically to the right system, person, or team. Allow permissioned people to search documents, view, comment, forward, approve, and complete via a secure web-based inbox. SLAs govern documents to ensure compliant processing.
Case Management
Gather, store and process documents in digital case folders, to facilitate better decisions in insurance claims processing, underwriting, onboarding and other document intensive processes.
Smarts, Speed, Simplicity, Security & Scalability
Friction-free document workflow and processing, with no code, no training, and no disruption. Reduce the risk of fraud and loss with a cloud-based solution that's human scale but enterprise ready.
Geographic Availability
Global
Additional Solutions From Ondox (formerly Lithe)
Created By
Products
Capture
RPA
TotalAgility
Transformation
Industry
All industries
compatibility
All supported versions
Business Process
Accounting and Finance
Administration / Management
Communications
Customer Service
Legal
Operations
Purchasing
Last Updated
October 10, 2025
Consulting Required
Yes
Support Available
Yes
Pricing
Contact for Pricing
