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TotalAgility Outlook Plugin

TotalAgility Outlook Plugin Overview

Streamline your business operations by initiating Tungsten TotalAgility processes directly from your Microsoft Outlook inbox. This powerful add-in bridges the gap between email communication and process automation, allowing users to map email data, attach the email and its files as documents, and start jobs without ever leaving Outlook.

Features

  • Seamless Ribbon Integration: Access all features from a dedicated "TA Integration" tab directly within the Outlook Ribbon.

  • Dynamic Process Discovery: Automatically loads a gallery of available TotalAgility processes for the logged-in user.

  • Intelligent Context Detection: Automatically identifies the email to use, whether it's selected in the main Outlook window or popped-out in its own window. Provides a user-friendly selector if multiple emails are open.

  • Advanced Input Mapping: For each process variable, users can configure mappings on-the-fly:

    • Text Constant: Hardcode a specific value.

    • Email Property: Dynamically pull data from the email's Subject, Body, To, From, CC, BCC, Received Date, or a list of attachment names.

    • Prompt at Runtime: Configure a variable to prompt the user for a value just before submission.

  • Flexible Document Attachment: For processes requiring documents, users can choose to automatically attach:

    • The email message (.msg) and all of its attachments.

    • The email message only.

    • All attachments only.

    • A specific subset of attachments selected from a checklist.

  • One-Click Favorites: Save a fully configured process with all its mappings as a "Favorite" button directly on the Outlook Ribbon for rapid, repeatable execution of common tasks.

  • Modern Themed UI: All pop-up windows, support Windows Light/Dark mode, and automatically invert icons for visibility.

  • Robust Session Management: Automatically re-authenticates to ensure the TotalAgility session never expires during use.

Benefits

  • Increase User Productivity: Eliminates the need for users to switch between Outlook and TotalAgility, keeping them focused and efficient within their primary work environment.

  • Reduce Manual Data Entry & Errors: By automatically mapping data directly from the email, the plugin prevents costly and time-consuming errors caused by re-typing information.

  • Accelerate Business Processes: Enables immediate initiation of critical workflows the moment a relevant email arrives, reducing process latency and improving response times.

  • Improve Data Consistency & Governance: Favorites allow for the creation of standardized, one-click submission templates, ensuring that processes are always started with the correct information.

  • Enhance User Adoption: By bringing TotalAgility functionality directly to the user in a familiar application, this plugin lowers the barrier to entry and increases adoption of your automated processes.

  • Complete Audit Trail: Capturing the source email and its attachments directly into the TotalAgility job provides a complete and auditable record from the very beginning of the process.

Technical Details

Inputs
  • User credentials for TotalAgility

  • Selected or open Outlook MailItem.

  • Email metadata (Subject, To, From, CC, BCC, Received Date).

  • Email body content.

  • All or a selected subset of email attachments.

  • User-provided values for constants or "Prompt at Runtime" fields.

Outputs
  • A new job created in Tungsten TotalAgility.

  • The email message (.msg) and/or its attachments created as documents within the new job.

  • Document-level metadata (filename, MIME type)

  • The newly created TotalAgility Job ID is returned in the API response.

Geographic Availability
Global

Additional Information

  • The user's workstation must have network access to the Tungsten TotalAgility server.

Created By

Products

TotalAgility
Other Products

Industry

All industries

compatibility

Tungsten TotalAgility 7.8 and higher, Microsoft Outlook for Windows (Microsoft 365 Apps / 2016 / 2019 / 2021)

Business Process

General / Other
Administration / Management

Last Updated

November 11, 2025

Consulting Required

No

Support Available

Yes

Pricing

Contact for Pricing