Solution

RedactAI

RedactAI Overview

RedactAI combines Tungsten Automation's market-leading document workflow management with cutting-edge artificial intelligence to automate how your organization redacts confidential information from business critical documents. It automates and simplifies cumbersome and time-consuming redaction processes.

Features

Automate the redaction of confidential information from critical business documents with CDIT’s cutting-edge RedactAI solution. Built on the robust Tungsten TotalAgility platform, RedactAI is a revolutionary automated redaction solution that combines document workflow management, NLP, and AI for high volume redaction requirements.

RedactAI automatically redacts documents by leveraging powerful natural language processing and includes the following capabilities:

  • Omni-Channel Ingestion & Advanced Document Processing
    • Seamlessly enables the automated ingestion of any document type through mail, fax, email, network, web portal, API, etc.
    • Enables the manipulation of documents – delete/re-order/rotate pages, split/merge documents, etc.
    • Extracts text from documents accurately and intelligently using world class OCR software
  • Customizable Redaction Templates
    • Configure redaction templates for any document type
    • Define custom stamps for each redaction category/entity, if required
    • Define audit parameters for sending document through the Audit workflow, if required
  • Natural Language Processing (NLP) and Artificial Intelligence (AI)
    • Leveraging powerful NLP, RedactAI performs Entity Recognition to identify sensitive information (i.e. PII & PMI), such as names, addresses, social security numbers, or credit card numbers
    • RedactAI automatically generates redaction markups that highlights the locations of sensitive information within the document using configured no-code NLP or customized redaction logic
  • Robust Redaction Review and Validation
    • Reviewed and validated redacted documents to ensure that the sensitive information has been properly redacted
    • Intuitive user interface with tools to quickly and easily remove, adjust or add redactions on the fly
    • Apply keyword searches and regular expression logic to identify textual patterns intended for redaction
    • Approve proposed redactions, and make manual revisions as needed
  • Audit Redactions
    • Incorporate Audit functionality to enable Auditors to review redaction candidates
    • Configurable business criteria to route documents for Auditing
    • Auditors can approve and finalize redactions or add comments and reject documents
  • Leading Workflow Management
    • Comprehensive process automation with configurable workflows
    • Allocates work to users through definable business rules and intelligent automation
    • Manages Exception/Escalation handling with flexible business rules
  • Customer Communication
    • Customized and automated communication (emails, text, etc.) for notifications
    • Generation of quotes/invoices for redaction activities
  • Other features
    • Tight integration with existing systems to receive document or send redacted documents
    • Comprehensive reporting and analytics dashboard

Benefits

RedactAI:

  • Finds data like a human would
  • Automates redaction
  • Is Universal, yet configurable
  • Provides data standardization/normalization
  • Sends Documents and Data where you want it
  • Has customizable workflows

Technical Details

Inputs

Any document that needs to be redacted

Outputs

Redacted document

Geographic Availability
Global

Created By

Products

TotalAgility

Industry

All industries

compatibility

TotalAgility v7.11 or higher

Business Process

Administration / Management
Customer Service
General / Other
Accounting and Finance
Legal
Operations
Human Resources

Last Updated

September 10, 2025

Consulting Required

Yes

Support Available

Yes

Pricing

Contact for Pricing