Solution

softgate Tungsten Capture License WatchDog

softgate Tungsten Capture License WatchDog Overview

Module for automatic monitoring of the Tungsten Capture environment

Features

The softgate Tungsten Capture License WatchDog monitors the Tungsten Capture landscape as a background service on the Tungsten Capture server. Various statistical characteristics and behaviors of stacks can be monitored and sent to the relevant persons or groups via a notification or alarm with status information.

Volume monitoring

Monitoring of the various Tungsten Capture licenses and notification if the values fall below defined thresholds. This provides timely information about an impending volume shortage so that appropriate countermeasures can be initiated.

Faulty stacks

Monitoring of the status transitions of processing stacks. If an error occurs in the processing chain and a stack is sent to quality control for further inspection, a notification is sent to the responsible employee to ensure that the error is rectified quickly. This allows faulty stacks to be detected and corrected at an early stage.

Local storage monitoring

Monitoring of the local storage and notification when undershooting defined threshold values to prevent processing stops due to insufficient hard disk space.

Stack readiness timeout

Monitoring of the duration of active stacks in the stack manager and notification if a defined period of time that the stack spends in the system is exceeded.

Notification

The threshold values can be used to define when a notification or an alarm is sent by email or logged in the file system. Several mailboxes can be used as recipients.

Benefits

  • Notifications ensure constant overview of current remaining volume
  • Notifications ensure constant overview of current storage capacity
  • Alarm when undershooting critical threshold values
  • Notification of faulty stacks
  • Notification of stacks that have been in processing for too long
  • Early detection of volume deficits
  • Early detection of storage space deficits
  • Early initiation of countermeasures
  • No more unprocessed, faulty stacks
  • Time saving with manual control of the Tungsten system

Technical Details

Geographic Availability
Global

Created By

Products

Capture

Industry

All industries

compatibility

Version 11.1

Business Process

General / Other
Information Technology

Last Updated

September 6, 2024

Consulting Required

Yes

Support Available

Yes

Pricing

Paid