Sales Order Processing (SOP) Framework for TotalAgility
Sales Order Processing (SOP) Framework for TotalAgility Overview
Features
Sales Order capture. Flexibility to capture Sales Orders (Purchase Orders) through multiple input channels including email, upload, and scanning.
Validation/Verification. After automated extraction, Orders are available for data validation with Back-end Order Fulfillment and ERP systems.
Approval Workflows. Solution uses the native process orchestration features of TotalAgility to automate workflows (customizable based on customer-specific requirements) and drive processing efficiencies.
Benefits
This intelligent automation solution framework for Order Processing on the Tungsten Platform significantly reduces the time-to-value for accounting and customer service departments.
- Pre-built components and TotalAgility solution framework will make for a faster deployment
- Configured to extract specific Order fields from an unlimited number of layouts
- Extensible and flexible; made to be extended or customized for each individual customer
- Made to be integrated with back end ERP, accounting, and customer service/sales systems
- Detailed Analytics provide full visibility into Sales Order operations, performance, issues, etc
Technical Details
Inputs
Orders can be ingested via any/all of the multi-channel capture capabilities of TotalAgility, including email, fax, FOIP, Folder, scanners (for hard-copy Orders) and more.
Outputs
Order images can be exported to one or more locations, either directly into an archive/ECM system or to a location designated for pickup (like a folder system). Extracted data can be made available in xml format or other similar fashion.
