JoinTEC (Intelligent customer onboarding)
JoinTEC (Intelligent customer onboarding) Overview
Features
KEY FEATURES
- Multi-Channel onboarding
- Document Collection Comply with KYC
- Regulations Identity Verification
- Functionality Seamlessly Connects to CoreBanking & other Line of Business applications
- Simple & Easy to use interfaces
Benefits
KEY BENEIFITS
- Higher customer satisfaction.
- Reduces churn rate.
- Reduces KYC due diligence.
- Lower customer support cost.
- Improves Product adoption.
Technical Details
Inputs
Read from Card Reader, Direct Data input and Integration to third party solutions for data inrichments.
Outputs
Account Opening Contract and Data in Core Systems
Geographic Availability
Additional Information
Customer On-boarding is considered to be the most strategic step in thecustomer success journey. On-boarding sets the tone for Banks,Insurance, Telecom etc. relationship with clients and ensures strongproduct adoption, a step upon which a successful customer journey isfounded. That’s why creating an outstanding customer On-boarding isone of the most critical functions for Organizations as it directly impactsclient experience and servicing all of which, in turn, impact profits.
JoinTEC provides a remote smart Customer On-boarding platform to speed upthe process for account opening. A fully customizable workspace for Bankstaff from different authority levels to create, manage and approve AccountOpening. The JoinTEC solution is capable of handling different accounttypes among banks client segments such as Retail, Corporate andCommercial etc.. through Omni channel handling web, mobile and tablets
